Warranty Policy

Stand Mixer:                          2-Years Warranty

Coffee Grinder:                     1-Year Warranty

Hot Plate:                              2-Years Warranty

The warranty policy is applicable to:

(1)The product is free of defects in materials and workmanship by manufacturer.

(2)This product is being correctly use according to our user manual.

 

Limitations:

(1)Product misuse, abuse, negligence, accident, repairs, alterations, or lack of maintenance.

(2)Our warranty policy is limited to purchase made from us(GIVENEU). If you purchase from a different retailer, please contact them directly. Unauthorized reselling of GIVENEU products is prohibited.

(3)Warranty-related shipping costs can only be covered in the country of purchase. If the product is take outside the country of purchase, any shipping costs will be the buyer's responsibility. 

Friendly reminder: When contacting us for help, be sure to provide the Order ID for a fast solution.